Developing a Tool to Enhance Strategic Alignment Towards Business Performance

Publication date: 2010-10-01
Publisher: IGI Global

Author:

Fairchild, Alea
Ribbers, PMA ; Smits, Martin ; Van Geel, Erik ; Si Shi, Nan ; Silvius, Gilbert

Keywords:

IT, business, alignment

Abstract:

This document summarizes the initial findings of a research project started in August 2006 on IT-Business alignment. The main goal of this I-Fit project is to develop tools to improve alignment between business and IT in companies. The I-Fit project takes the perspective of the business manager: how a business manager can influence and increase the value of the IT services that he receives. Based on the literature on strategic alignment and information quality, we develop the I-Fit model. The model assumes causal relationships between ‘IT governance’, ‘Strategic Alignment, ‘Information Quality’, and ‘Business Performance’ in an organization, as shown in the paper. This model has been used to develop a Quickscan questionnaire to use as a tool to pinpoint areas of concern regarding alignment in a company. The tool was tested and validated, demonstrating that the approach taken is valid and deserves further pursuit.