Title: Competencies and service organizations
Authors: Stevens, W
Faems, Dries
Van Looy, Bart
Vandenbossche, T
Buyens, D
Issue Date: 2003
Publisher: Prentice Hall
Host Document: Services management: an integrated approach (2nd ed.) pages:194-213
VABB publication type: VABB-4
Publication status: published
KU Leuven publication type: IHb
Appears in Collections:Department of Managerial Economics, Strategy and Innovation (MSI), Leuven
Research Centre for Organisation Studies, Leuven

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