ITEM METADATA RECORD
Title: Quality management and the management of quality in European public administrations
Authors: van Dooren, Wouter
Thijs, Nick
Bouckaert, Geert
Issue Date: 2004
Publisher: Ashgate
Host Document: Improving the quality of East and West European public services pages:91-106
Conference: Working group on public sector quality of the annual conference of the network of institutes and schools for public administration in Central and Eastern Europe edition:3rd meeting location:Cracow, Poland date:April 2002
ISBN: 978-0754639725
VABB publication type: VABB-5
Publication status: published
KU Leuven publication type: IC
Appears in Collections:Public Governance Institute

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