Author:

Abstract:

Health care supply chain modelling starts with a stakeholders analysis, including functional, financial and decisional dependencies. This reveals a KPI set and system requirements for the alternatives, obeying technological, financial and human KPI’s. A flow model is used to link a subset of system characteristics with a subset of KPI’s. The addition of constraints leads to a group decision process for the final scenario choice, with a high degree of implementation success. We illustrate this with a health care supply chain.