Title: Users’ Technology Interpretation and Reception – Beyond Designer Intentions
Authors: Derboven, Jan
Issue Date: Sep-2013
Publisher: ACM
Conference: DPPI 2013 location:Newcastle, UK date:3-5/09/14
Article number: Doctoral Colloquium N°4
Abstract: The objective of various methods and techniques in HCI is
to make designs as clear as possible, and to maximize the
overlap between the designers’ intentions and the users’
interpretations. Diverging user interpretations are seen as
symptomatic of a lack of clarity between designer, system
and user, and are therefore a central problem in HCI that
needs to be solved. However, the proliferation of
technology use in daily life puts this ideal of maximized
overlap under increasing pressure. As technology is
becoming more ubiquitous, more diverse target user groups
and contexts of use make interaction broader and more
personal. Acknowledging this increased variation in user
interpretation, we are developing an evaluation method to
identify and analyze variation and shifts in end user
interpretation, helping designers to take into account the
reality of diverse user interpretations, instead of imposing
only one authoritative interpretation.
Publication status: published
KU Leuven publication type: IMa
Appears in Collections:Institute for Media Studies

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