Title: A look into business process modeling guidelines through the lens of the technology acceptance model
Authors: Snoeck, Monique
Moreno Montes de Oca, Isel
Issue Date: 2014
Publisher: Springer
Host Document: The Practice of Enterprise Modeling vol:197 pages:73-86
Series Title: Lecture Notes in Business Information Processing
Conference: IFIP WG 8.1 working conference on the Practice of Enterprise Modelling edition:7 location:Manchester (UK) date:12-13 November 2014
Abstract: Business process modeling is one of the first steps towards achieving organizational goals in the requirements engineering phase. This is why business process modeling quality is an essential aspect for the development and technical support of any company. Modeling experts rely mainly on their personal experience, and the tacit knowledge. In order to help less experienced modelers, many authors have formulated modeling guidelines as a mean to achieve better model quality. Our research goal is to assess the acceptance of these guidelines for teaching purposes through a survey. To achieve this objective we investigate usefulness, ease of use and the intention to use of a collected set of pragmatic guidelines according to the technology acceptance model by means of a survey amongst Cuban PhD students. Results reveal the "best" and "worst" guidelines as perceived by novice modelers. We also witnessed that perceived ease of use has an important influence on the perceived usefulness, and, at the same time, both influence the novice modelers’ intention to use the guidelines. This implies that to ensure usage of the guidelines by junior modelers, they should be understandable and their utility should be well-motivated.
ISBN: 3662455005
ISSN: 1865-1348
Publication status: published
KU Leuven publication type: IC
Appears in Collections:Research Center for Management Informatics (LIRIS), Leuven

Files in This Item:
File Description Status SizeFormat
2014_CR_Moreno_BPMG Through the lens of TAM.pdf2014_CR_Moreno_BPMG Through the lens of TAM Published 587KbAdobe PDFView/Open


All items in Lirias are protected by copyright, with all rights reserved.

© Web of science