Title: The effect of immediate feedback: Evaluation of an occupational health web-based intervention tool (ISAT – Interactive Self-Assessment Tool)
Authors: Dias, Liliana ×
Taeymans, Sofie
Handaja, Yasmin
Vansteenwegen, Deb #
Issue Date: 24-May-2013
Host Document: Imagine the future world: How do we want to work tomorrow?
Conference: Congress of the European Association of Work and Organizational Psychology edition:16 location:Münster date:22-25 May 2013
Abstract: a. Purpose

This preliminary study aims to evaluate a web-based positive occupational health intervention tool, by experimental manipulation of a key design feature, the immediate feedback delivered directly to the respondent.

b. Design/Methodology

A total 148 subjects were randomly divided into an experimental condition (N=72), which received immediate feedback after answering the self-assessment questionnaires, and a control condition (N=76), which only received delayed feedback. One month later the second measurement took place (N experimental condition=34; N control condition =30).

Overall satisfaction and the intention to actively solve problems were measured using satisfaction survey questions previously used. Self-efficacy was measured using the Dutch adaptation of the General Self-Efficacy Scale . Proactive attitude was measured by the Proactive Attitude Scale and Empowerment by the Worker Empowerment Scale .

c. Results

The results show that employees who received immediate feedback are more willing to use the tool in the future, and to discuss the problem with others compared to the control condition.

No significant differences were found, in both moments, in proactive attitude, self-efficacy and empowerment aggregated measurements.

d. Limitations

Lack of a follow-up measurement of effective change of personal attitudes and behaviors at work.

e. Research/Practical Implications

A follow-up measure after a couple of weeks might be needed in order to observe changes with regard to proactivity, self-efficacy and empowerment.

f. Originality/Value

A lot of innovative tools are developed for e-mental health applications at the workplace, however a lack of research exists about the specific components of these applications, such as personalized normative feedback and their effectiveness.
Publication status: published
KU Leuven publication type: IMa
Appears in Collections:Centre for Psychology of Learning and Experimental Psychopathology
× corresponding author
# (joint) last author

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