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Corporate Reputation Review

Publication date: 2014-02-01
Volume: 17 Pages: 28 - 45
Publisher: Palgrave Macmillan

Author:

Van den Bogaerd, Machteld
Aerts, Walter

Keywords:

Social Sciences, Business, Business & Economics, information asymmetry, media reputation, trade credit supply, SAMPLE SELECTION, PRODUCT QUALITY, INFORMATION, MANAGEMENT, COVERAGE, MARKET, POLICY, TERMS, 1503 Business and Management, 1505 Marketing, 2001 Communication and Media Studies, 3506 Marketing, 3507 Strategy, management and organisational behaviour

Abstract:

A positive corporate reputation is generally taken to be a valuable intangible resource leading to competitive advantage. In this paper we examine the association between a firm's media reputation and the amount of trade credit given in a sample of listed UK firms. We argue that media reputation is instrumental in mitigating customer information asymmetry. Consistent with expectations, our results show that a firm's willingness to extend trade credit to its customers is inversely related to its media reputation. The better its reputation, the less trade credit it allows. Moreover, the effect of media reputation on trade credit supply is stronger for younger firms and smaller firms, suggesting that media reputation is more effective in reducing trade credit given for firms lacking a well-established product performance reputation. These results document one of the ways in which corporate reputation, as an intangible resource, creates value for a firm. © 2014 Macmillan Publishers Ltd.