Title: Het lijndenken over klachten
Authors: Schram, Frankie
Issue Date: 2007
Publisher: Politeia
Host Document: Klachtenmanagement. Handboek voor openbare besturen pages:1-26
Article number: III-1 - III-4
ISBN: 9782509000347
Publication status: published
KU Leuven publication type: IHb
Appears in Collections:Public Governance Institute

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