You are here: Lirias Odisee Formerly
ITEM METADATA RECORD
Title: Improving customer attrition prediction by integrating emotions from client/company interaction emails and evaluating multiple classifiers
Authors: Coussement, Kristof ×
Van den Poel, Dirk #
Issue Date: 2009
Publisher: Elsevier
Series Title: Expert Systems with Applications vol:36 issue:3 (part 2) pages:6127-6134
ISSN: 0957-4174
Publication status: published
KU Leuven publication type: IT
Appears in Collections:Formerly
× corresponding author
# (joint) last author

Files in This Item:

There are no files associated with this item.

Request a copy

 




All items in Lirias are protected by copyright, with all rights reserved.

© Web of science