Author:

Keywords:

Audience engagemen, multi-touch, evaluation, visitor studies

Abstract:

In this position paper, we outline the evaluation of an on-going project at the Antwerp Zoo: an educational multi-touch screen installed in the ape house. Designed to offer educational information to Zoo visitors, it was important for the multi-touch screen to appeal to visitors to initiate interaction, while not being intrusive: the visitors’ main focus had to remain on the animals themselves. Therefore, a limited audience engagement was appropriate. Preliminary evaluation results indicate that while the design for limited engagement was successful, it did interfere with other design goals, such as stimulating user collaboration.