Since many years, teaching and training of communication skills are cornerstones in medical education. Many studies are dedicated to the outcome of vocational training on competence of students in contact with patients. Although it seems assumable that the use of video in real time consultation will contribute to the learning process, research in this area remains unexpectedly scarce.
Research question This study investigated the experiences in real time video- assisted consultation training of GP- residents. Second, this training practice is evaluated as part of the learning activity ‘communication and consultation skills’ in the medical curriculum.
Design The study is a cross section survey without follow-up. Outcome measures were ‘experiences, appreciation and evaluation’ of the video-assisted training. The studied sample consisted of all residents of the GP Master 2011-2012.
Results Video-training is considered as a valuable but poorly appreciated learning method. The majority of students experienced a positive effect on communication skills . These positive feelings are largely countered by logistical and mental objections.
Conclusions Both students and teachers acknowledge that the power of imaging is underestimated in the training of consultation skills. Time investment for teachers could be tempered by bringing up students to peer tutors and by accurate scheduling of video-training. The underuse of video-recording in real time consultation is mainly caused by prejudices and technical objections. Further research should focus on long term learning outcome and on the facilitation of the technical process.
Keywords ‘ communication, vocational education, general practice’ and free text words in title and abstract ‘communication, consultation, video, general practice’