Title: Sales and operations planning revisited: linking operational and financial performance
Authors: Vandaele, Nico ×
Van Nieuwenhuyse, Inneke #
Issue Date: 2012
Publisher: Intersentia
Series Title: Review of Business and Economic Literature vol:57 issue:3 pages:327-338
Abstract: Despite the widespread adoption of enterprise resource planning (ERP) systems, it is known that these systems suffer from inherent shortcomings which undermine their decision support capabilities. The crux of the problem lies at the midterm planning level (i.e. sales and operations planning, S&OP), as the static procedures used at this level are inapt to reflect the complexities and dynamics of today’s increasingly demanding environment. While the academic community has largely focused on fixing this problem by adding additional 'intelligence' that allows the systems to reflect dynamic behavior, we claim that
the resulting fixes fall short on a key aspect: they focus purely on operational performance indicators, and fail to substantiate the impact on financial performance metrics. This knowledge gap provides a challenging research opportunity, with a potentially huge impact on planning practice. We provide an overview of the recent contributions in this field, and highlight the most urgent topics for further research.
ISSN: 2034-7677
VABB publication type: VABB-1
Publication status: published
KU Leuven publication type: IT
Appears in Collections:Research Center for Operations Management, Leuven
Faculty of Business and Economics, Campus Kulak Kortrijk – miscellaneous
× corresponding author
# (joint) last author

Files in This Item:

There are no files associated with this item.

Request a copy


All items in Lirias are protected by copyright, with all rights reserved.