Title: Managing variability in manufacturing and services
Authors: Belien, Jeroen ×
De Boeck, Liesje
Colpaert, Jan #
Issue Date: 2012
Publisher: Intersentia
Series Title: Review of Business and Economic Literature vol:57 issue:3 pages:302-315
Abstract: Variability is known to degrade performance in manufacturing and service environments in some way. If no measures are taken to reduce variability, systems can be protected from the negative impact of variability by installing buffers. One can choose between three buffer
types: inventory buffers, capacity buffers and/or time buffers. In reality, reducing variability and installing these buffer types are frequently translated into management interventions such as adapting lot sizes, sequencing, scheduling, influencing the release mechanism,
pooling, etc. This paper distinguishes between six types of variability: natural and artificial, functional and dysfunctional, and predictable and unpredictable variability. All types of variability are illustrated through examples within manufacturing and service environments.
Finally, specific solutions are proposed for all these examples and are linked to ways of reducing and/or coping with variability.
ISSN: 2034-7677
VABB publication type: VABB-1
Publication status: published
KU Leuven publication type: IT
Appears in Collections:Research Center for Operations Management, Leuven
Faculty of Economics and Business (FEB) - miscellaneous
Faculty of Economics and Business (FEB), Campus Brussels - miscellaneous
Research Centre for Quantitative Business Processes, Campus Brussels (-)
× corresponding author
# (joint) last author

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