Title: Digital destinations in the tourist sector: a path model for the impact of e-services on tourist expenditures in Amsterdam
Authors: Neuts, Bart
Romão, João
Nijkamp, Peter ×
van Leeuwen, Eveline #
Issue Date: Jul-2013
Publisher: Springer
Series Title: Letters in Spatial and Resource Sciences vol:6 issue:2 pages:71-80
Article number: 1864-4031
Abstract: Innovations in information and communication technologies (ICT) in recent decades have had profound implications for tourism services, promotion, or distribution. We apply a Structural Equations Model (SEM) to analyse the eelationships between the characteristics of tourists visiting Amsterdam, the importance they attach to different kinds of information contents available on the Internet, and the actual performance of the city as a tourism destination, measured by the expenditures and the duration of stay of the visitors. Findings indicate that the choice of e-services depends on the travel motive, age, education, income, gender, nationality, and length of stay. Furthermore, use of e-forums and virtual tours was found to significantly affect local expenditure.
ISSN: 1864-4031
VABB publication type: VABB-1
Publication status: published
KU Leuven publication type: IT
Appears in Collections:Division of Geography & Tourism
× corresponding author
# (joint) last author

Files in This Item:

There are no files associated with this item.

Request a copy


All items in Lirias are protected by copyright, with all rights reserved.