Title: From the outside in: The negative spillover effects of boundary spanners' relations with members of other organizations
Authors: Ramarajan, Lakshimi ×
Bezrukova, Katerina
Jehn, Karen
Euwema, Martin #
Issue Date: Aug-2011
Publisher: Wiley
Series Title: Journal of Organizational Behavior vol:32 issue:6 pages:886-905
Abstract: Contrary to much boundary spanning research, we examined the negative consequences of boundary spanning contact in multi-organizational contexts. Results from a sample of 833 Dutch peacekeepers show that employees' boundary spanning contact with members of other organizations was associated with reports of negative relationships with external parties (e.g., work-specific problems, culture-specific problems). These negative relationships also had a spillover effect such that they mediated the effect of boundary spanning contact on boundary spanners' negative attitudes toward their own jobs and organization (e.g., job attractiveness and confidence in the organization). Copyright (C) 2010 John Wiley & Sons, Ltd.
ISSN: 0894-3796
Publication status: published
KU Leuven publication type: IT
Appears in Collections:Occupational & Organisational Psychology and Professional Learning - miscellaneous
× corresponding author
# (joint) last author

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