Title: Privatisation of Public Services and the Impact on Quality, Employment and Productivity (PIQUE). Summary report
Authors: Flecker, Jörg
Herman, Christoph
Verhoest, Koen
Van Gyes, Guy
Vael, Thomas
Vandekerckhove, Sem
Jefferys, Steve
Pond, Richard
Kilicaslan, Yilmaz
Ali, Cevat Tasiran
Kozek, Wieslawa
Brandt, Torsten
Schulten, Thorsten
Issue Date: 2009
Publisher: FORBA
Abstract: The PIQUE project (Privatisation of Public Services and the Impact on Quality, Employment and Productivity) investigated the impact of liberalisation and privatisation of public services on the quality or work and employment, productivity as well as the quality of public service provision. The summary report brings together the key findings of the project, including the results of an investigation of the processes of liberalisation and privatisation and the forms of regulation in the four sectors and six countries investigated; an analysis of company reactions based on a series of case studies; the impact of privatisation and liberalisation processes on labour relations, employment and productivity; the results of a representative survey on users’ perceptions, as well as overall conclusions and policy recommendations.
ISBN: 978-3-902296-02-3
ISSN: 0378-4657
Publication status: published
KU Leuven publication type: IBa
Appears in Collections:Research Group Work and Organisation
Public Governance Institute

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