Congress of the International Ergonomics Association
IEA'06 location:Maastricht, The Netherlands date:10-14 July 2006
Research and commercial development in collaboration and project management have established tools to support experiential cognition, giving teams the tools to deal with deadlines, deliverables, and gathering information to maintain ‘group awareness.’ Supporting the ability to plan, monitor progress toward, and reflect on the quality of teamwork and associated work processes has normally been the role of team managers. The viewpoint explored in this paper is that teams need to develop skills to render explicit the cognitive and social processes needed for
collaboration and that software can play a central role in developing such skills. A computational linguistic and information visualization toolkit for rendering explicit social mechanisms in team collaboration is presented. Using the toolkit, analyses of a design teams’ conversations in relation to exposing these social mechanisms are described.