Proceedings of the 21st International Symposium Human Factors in Telecommunication: User Experience of ICT's pages:105-112
HFT - Human Factors in Telecommunication edition:21 location:Kuala Lumpur, Malaysia date:17-20 March 2008
In this paper we attempt to come to grips with the consequences of Internet use for young people’s development of friendship and social relationships. Our study was carried out in Santiago de Chile and consisted of 645 surveys and 32 in-depth interviews administered to 14-19 year olds. Our findings demonstrate that adolescents’ main uses of the Internet are chatting with friends, searching for information and downloading things. Using the Internet for these purposes provides adolescents with important social and personal gratifications such as helping them to build up and maintain their friendships and social networks. In particular, our results show that adolescents employ Instant Messaging (IM) mainly as a way to maintain their social relationships with peers as well as to enhance the development of their social skills.