Expert Systems with Applications vol:36 pages:10280-10287
In this paper, an intelligent agent-based communication support platform for multimodal transport is
developed. The rationale for doing so is found in the potential of such a system to increase cost efficiency,
service and safety for different transport-related actors. Although, at present several comparable systems
exist, their current implementation is far from successful because of technological and economic obstacles.
The new expert communication platform put forward here (called MamMoeT) addresses these two
issues by using a software agent-based approach. Software agents are pieces of software representing a
single user. They are autonomous, communicative and intelligent. The MamMoeT system developed can
be described as a real-time decision support system in which intelligent software agents handle communicative
tasks, exchange desired amounts of information among different users using common exchange
protocols which act as translators between different systems.