Title: Process performance measurement: identifying KPI's that link process performance to company strategy
Authors: Willaert, P.
Willems, J.
Deschoolmeester, D.
Viaene, Stijn #
Issue Date: May-2006
Publisher: IRMA
Host Document: Emerging Trends and Challenges in Information Technology Management: Proceedings of the 2006 Information Resources Management Association Conference pages:740-744
Conference: Information Resources Management Association International Conference location:Washington DC (USA) date:May 2006
ISBN: 1-59904-020-4
VABB publication type: VABB-5
Publication status: published
KU Leuven publication type: IC
Appears in Collections:Research Center for Management Informatics (LIRIS), Leuven
# (joint) last author

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