Title: Modeling and optimizing the management of operator training in a call center
Authors: Tabordon, Nathalie
Issue Date: 6-Dec-2002
Publication status: published
KU Leuven publication type: TH
Appears in Collections:Research Center for Operations Management, Leuven
Faculty of Business and Economics, Campus Kulak Kortrijk – miscellaneous

Files in This Item:

There are no files associated with this item.

Request a copy


All items in Lirias are protected by copyright, with all rights reserved.