Cochrane Database of Systematic Reviews vol:2005 issue:4 pages:1-12
The aim of this systematic review is to assess the effects of educational interventions to improve the communication skills of General Practice trainees during clinical consultations. The review will examine the effects of these interventions primarily on patient-related outcomes such as satisfaction with care, patients' assessment of the quality of communication during the clinical consultation, patients' health care behaviour, including adherence to therapy and management plans, and health outcome measures such as blood pressure or glucose control. The review will also examine the effects of the interventions on trainee-related outcomes, such as trainee performance in real patient consultations, trainee competence, such as that measured by an Objective Structured Clinical Examination (OSCE), and trainee knowledge of communication skills. Furthermore, the review will examine whether different educational strategies yield different results across these outcomes.