Title: Getting Lost? Touch and you will find! The user-centered design process of a touch screen
Authors: Zaman, Bieke ×
Vermaut, Rogier #
Issue Date: 2007
Publisher: Springer
Host Document: Proceedings of the HCI International conference vol:4551 pages:197-206
Conference: HCI International conference location:Bejing, China date:July 2007
Abstract: Recent reforms in office concepts have led to new intensification
strategies that aim at more flexibility and efficiency. Hot desking is one of these
new working practices that reduces office space per worker. These new office
concepts however, pose new challenges and problems to solve. This paper describes
the development phase of an innovative touch screen application for location
based services to overcome the problematic edge effects of hot desking
such as missing workspace awareness and poor communication. We followed a
user-centered design (UCD) process to develop and test the interface so that it
could be gradually modified and tailored to the demands and expectations of the
end users. First, a methodological overview of the different phases of the UCDprocess
is given. Then, the results of each phase are discussed, focusing on several
interface elements. Finally, the most important and striking results are
ISBN: 3540733523
ISSN: 0302-9743
Publication status: published
KU Leuven publication type: IC
Appears in Collections:Institute for Media Studies
× corresponding author
# (joint) last author

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