Title: Informatization and communicative action
Authors: Janson, Ma ×
Taillieu, Tharsi #
Issue Date: 1994
Publisher: Elsevier science publ b v
Series Title: Transforming organizations with information technology vol:49 pages:153-173
Abstract: Recent publications claim communicative action theory can be profitable for investigating the impact of information systems on organizations. The purpose of this article is to buttress these earlier theory-based arguments by using communicative action theory to investigate the application of information systems in Colruyt, a large European-based discount food chain. We claim that upper managerial thinking is focused on rational discourse under conditions of relative power symmetry, rational action, and on the relation between human rationality and emotionality, which are all integral concepts of communicative action theory.
ISSN: 0926-5473
Publication status: published
KU Leuven publication type: IT
Appears in Collections:Occupational & Organisational Psychology and Professional Learning - miscellaneous
× corresponding author
# (joint) last author

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