ITEM METADATA RECORD
Title: Informer les clients: Rôle des déclarations sur les normes appliquées au service public
Authors: Bouckaert, Geert
Issue Date: 1996
Publisher: Paris: OECD, PUMA. pp. 121-131.
Host Document: L’Administration à l’écoute du public, Initiatives relatives à la qualité du service.
Description: Meer info bij organisator
URI: 
Publication status: published
KU Leuven publication type: IHb
Appears in Collections:Public Governance Institute

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