Journal of Organizational Behavior vol:1 pages:31-46
Three important factors are impacting global organizations' ability to coordinate their activities: 1. electronic voice and data networks, 2. the abandonment of internal labor markets, and 3. a truly multi-cultural managerial workforce. These factors are converging to make coordination based on shared norms and values problematical. The challenge for global corporations is how to coordinate their far-flung businesses under these conditions. Reliance on electronic communication will have to be supplemented with human resource policies that emphasize fairness and the coexistence of differences, as well as the development of managerial skills to deal with these differences. Further research should address questions such as: 1. Can groups make decisions efficiently and effectively via electronic communications? 2. How much face-to-face interaction is needed? 3. How should corporations reward managers for their performance on teams and in groups and committees? 4. How are multi-cultural teams best led?